Privacy Policy
Last updated: December 28, 2024
1. Introduction
At BridgeX Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our smart spaces platform, or interact with our connected devices and IoT ecosystem that transforms traditional spaces into intelligent, responsive environments.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number)
- Company name and job title
- Account credentials and preferences
- Communication records and feedback
Technical Information
We automatically collect certain technical information when you use our smart spaces platform:
- Connected device information and identifiers (smart locks, climate control, lighting systems)
- IP address and location data from smart space sensors
- Usage patterns and analytics from IoT devices
- Environmental data (temperature, occupancy, energy usage)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our smart spaces platform and connected device ecosystem
- Process transactions and manage user accounts for smart space access
- Communicate with you about platform updates and smart device integrations
- Optimize smart space functionality and automate environmental controls
- Monitor and analyze space utilization and energy efficiency
- Ensure security of smart spaces and prevent unauthorized access
- Comply with legal obligations and industry standards
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers under strict confidentiality agreements
- In connection with business transfers or mergers
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include end-to-end encryption for smart device communications, secure data transmission protocols, multi-factor authentication for smart space access, regular security assessments of IoT devices, and continuous monitoring of our smart spaces infrastructure.
6. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our smart spaces platform and website. These technologies help us optimize smart device interactions and personalize your smart space environment. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our smart spaces platform and connected device features.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: samer.abualia@bridge-xglobal.com
Phone: +966 59 9704899
Address: BridgeX Global Headquarters